Troubleshooting: Experiencing Issues Connecting Your Tumblr Account to Timehop
Connecting your Timehop to Tumblr should be seamless, but here are a few troubleshooting steps you can take if you encounter connection issues.
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Issues Connecting Your Tumblr Account on iOS:
- Make sure you are using the latest version of the Timehop app
- Ensure you can log in to Tumblr using the Safari browser
- Open the Safari app
- Navigate to tumblr.com/login.
- If you are already logged in, log out or enable private browsing
- Attempt to log in by entering your username and password
- If you are unable to log in, you can find additional help at tumblr.com/support
- Clear your cookies and try again
- Reopen the Timehop app and attempt to connect your Tumblr account
Issues Connecting Your Tumblr Account on Android:
- Ensure you have the latest version of the Timehop app installed on your device.
- Log in to your Tumblr account using the web browser on your Android device (e.g., Chrome).
- Open the web browser app.
- Navigate to tumblr.com/login.
- Enter your username and password to log in.
- If you encounter login issues, refer to tumblr.com/support for additional assistance.
- Clear your browser's cookies and cache.
- Open the browser settings.
- Find the option to clear browsing data, which may be located under Privacy or History.
- Select the option to clear cookies and site data.
- Reopen the Timehop app and attempt to connect your Tumblr account.
If you are still unable to connect your Tumblr account to Timehop, please reach out to us at help@timehop.com.